Technical support may be acquired by e-mail.
You can send general questions and help requests to us at
use special Feedback Form (recommended).
Also you may use this Form to report bugs and/or request new features.
If reporting bugs, please specify your Windows version and the version
of our product and attach the log file of the Job session in that the error was
occurred. As a default, all logs are saved in Log subdir of the product's
We will answer your emails within 48 hours except on weekends and holidays.
As a general rule we try to answer within 1-12 hours.
Your feedback is important
to us in order to get an idea of how to make our Software a better product for you.
Many of features and significant portions of our program's interface have been
heavily influenced by comments from users. So if you have a grand idea for a new
feature, or a better way of doing something, please drop us a note.